Customer Advisor - Banbridge

Customer Advisor – Spar Banbridge, 23 Dromore Road, Banbridge, Co Down, BT32 4EB

Part time  position working from 16 hours per week Monday to Friday 4pm - midnight and Saturday and Sunday 6am - midnight.

Rate of Pay from £11.00 to £12.60 per hour (depending on your age) & Employee Discounts & Benefits

Who are we?

Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 6th in Ulster Business Top 100 Companies 2025.  

Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland, recognising excellence in people management and our commitment to investment in people.

Our brands include SPAR, EUROSPAR and VivoXtra. Our dedicated store teams are award winning, including accolades such as ‘Independent Retail Chain of the Year’ at The Grocer Gold Awards.

A look into the role

Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standards of customer service, is achieved at all times.

As Customer Advisor you will be required to:

• Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner. 
• Ensure that stock is replenished while complying with the company stock rotation process.
• Ensure that stock is effectively merchandised to enhance sales. 
• Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label. 
• To actively ensure that a high level of customer service is achieved and maintained within the store at all times.
• Post Office duties will be required as part of this role.
• Any other duties as required for the role.   

 Skills for Success 

• Don’t worry if you have no previous retail experience, we’ll provide you with all the right training. 
• Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience   

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

• Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
• Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
• Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
• Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward 

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business that places our local communities at the heart of what we do.

We invest in our team and will help you to feel proud of what you do and achieve.  And we will be here to celebrate your success- our business has been recognised externally for delivering excellence in employment. 

Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more. 

Working hours

Part time permanent position working 16 hours per week Monday to Friday 4pm - midnight and Saturday and Sunday 6am - midnight.

Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.  

Completed applications must be submitted online by midnight on Monday 28 July 2025

*Communication on the progress of your application will be made via email and the career site, therefore please check regularly. 

We are an equal opportunities employer.