Commercial Manager - Henderson Technology

Commercial Manager- Henderson Technology Ltd.

Attractive Salary, Benefits, Company Car, Bonus

36.5 Hrs per week (Hybrid)

Newtownabbey

Who are we?

Henderson Group encompasses Henderson Wholesale, Henderson Technology, Henderson Retail, Henderson Foodservice and Henderson Group Property. We are a leading local business which employs over 5,500 colleagues and were placed 5th in Ulster Business Top 100 Companies 2024.

Henderson Technology Ltd. are the proud creators of multi award-winning global EPOS software system EDGEPoS.  We provide our customers with the most innovative features and solutions for their EPOS software. 

With ambitious plans to expand our business, we are excited to be recruiting for a new leadership position to spearhead the business growth of Henderson Technology.

A look into the role…

Working closely with the Retail Technology Operations Director, the Commercial Manager will play a key role in driving the financial success of the company, including developing sales activity in NI, GB and Australia. The successful candidate will, as a member of the Henderson Technology senior team, evaluate commercial opportunities and develop strategies to support our growth objectives in new and existing markets and product lines.

This role will be very well suited to a candidate with a proven track record in commercial and account management and a strong ability to manage business to business relationships from both supplier and customer perspectives.

Working as Commercial Manager you will:

• Lead sales and marketing strategies to grow a profitable customer base in all our key markets.
• Successfully manage budgetary & financial performance to meet target objectives.  This will involve creation of regular reports and board updates on progress.
• Oversee new and existing customer contracts, ensuring a high level of customer satisfaction.
• Lead, develop & coach the sales team to deliver commercial objectives.
• Develop creative and effective business to business marketing strategies to develop the presence and brand of Henderson Technology within the industry. 
• Attend trade events and travel to key customers and represent the company as required.

Skills for Success

Joining us as Commercial Manager, the minimum criteria you’ll need is:

• Demonstrable experience of successful account management at a senior level, including setting and managing budgets, sales development and cost controls.
• Proven business acumen and ability to deliver revenue growth.
• Experience of engaging successfully with stakeholders at all levels to deliver business objectives.
• Experience of successfully managing business to business relationships from both supplier and customer perspectives.
• Strong written & oral communications skills.
• A high level of computer literacy and competence in using Microsoft Office applications.
• Full valid driving licence.

The Attributes you’ll need:

• Self-driven and organised.
• Team player with strong leadership capabilities.
• Excellent communicator, able to influence others positively and credibly.
• Curiosity & creativity- able to analyse and evaluate commercial opportunities and make evidence-based recommendations.

It is desirable if you have:

• Experience in EPOS sales.
• Experience in an FMCG environment, ideally in convenience and forecourt retailing.
• Further or higher education in a relevant subject area (e.g. Business Management).

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. We care about our people and the community in which we live.  In the last year Henderson group staff and retail stores raised over £1 million for charity partners.

We are proud that our business has been recognised externally for delivering excellence in employment.  We value employee development and heavily invest in our people.

Benefits include market competitive salary, company car or allowance, bonus, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid and flexible working arrangement available.

If you'd like to speak with us before making your application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email joanne.mcclelland@henderson-group.com to get in touch.

Completed applications must be submitted online by midnight on 5th February 2025.

We are an equal opportunities employer.